Identity Theft

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You often don't know you've become a victim until fraudulent activity shows up in your bills or bank statements. Protect yourself from identity theft.

Identity Theft often occurs when someone steals your personal information (such as bank and credit card numbers, your Social Security number, name and address) to commit fraud or theft. You often don't know you've become a victim until fraudulent activity shows up in your bills, bad credit reports, and more. It is recommended that you review your credit report annually. You can do so by visiting www.annualcreditreport.com to order an annual free credit report.

Safeguard personal information from being stolen:

  • Use secure personal identification numbers (PIN)/passwords and a secure Web browser
  • Do not use obvious passwords (birth date, mother's maiden name, telephone, social security number, etc.)
  • Review all statements upon receipt and shred any un needed documents with personal information
  • Do not store financial information on a laptop computer, which can be easily stolen
  • Beware of solicitors - do not give out information unless you have initiated the contact
  • Do not leave outgoing mail in your mailbox and collect your incoming mail daily

If you are a victim of identity theft:

  • Contact Green Bank if you feel your accounts have been affected
  • Contact each of your creditors to determine if there has been any unauthorized activity or any new accounts have been opened that are fraudulent. Keep records of communications
  • Immediately file a report with your police department and keep a copy of the report in case your creditors request it
  • File a complaint with the Federal Trade Commission online or call 1-877-IDTHEFT
  • Contact each of the three credit reporting agencies to have a fraud alert placed on your account; creditors will then be instructed to obtain your authorization before opening any new accounts.

Equifax 800-525-6285
TransUnion 800-680-7289
Experian 888-397-3742

For more information on identity theft, contact the Federal Trade Commission (1-877-IDTHEFT or www.ftc.gov).