There are anonymous, automated phone calls asking for account information to "release (unspecified) transactions from a security hold". The call then asks for a 16-digit debit card number. If you enter it--it’s too late.
This call is NOT being initiated by Green Bank or any bank.
Never enter account or card numbers when receiving an automated call. And remember—Green Bank will always call you in person if we think something is wrong or fishy with your account.
Please notify us at 1-800-316-7572 if you feel you have been a victim.
Phishing refers to attempts to steal personal financial information, such as credit card numbers, account usernames/passwords, and social security numbers, through fraudulent e-mails, phone calls (vishing), text messages (smshing) and web sites that will be used for fraudulent purposes.
The FDIC offers tips on cybersecurity for consumers. Learn more about safety precautions for internet banking or shopping, how to avoid identity theft online and the roles of banks and the government.
Keep on top of account balances by using our no-cost online banking system or by calling our 24 hour telephone banking system. Transfers between accounts can be completed (at no charge) by using one of these services as well.
Green Bank Guardian Alert
sends a text message when your debit card is used in a type of transaction that is most common in fraud cases: